What can we help you with today?
Below you will find our telephone numbers and hours of operation to ensure that you obtain the information you need quickly and accurately.
Where do you reside?
USA START
Abound by Marriott Vacations™
For all questions related to the Abound exchange program or points based Ownership program please contact Owner Services at
888-MVC-4VOA (888-682-4862)
Phone
If your resort is located in The United States or Canada: 1 800 845 4226
If your resort is located in Europe or Asia: 1 800 650 5720
Local Office Information
Marriott Vacations Worldwide
STE #400
Hours of Operation
Saturday: 9 a.m. to 5 pm Eastern Time
Sunday: Closed
EUROPE START
Phone
- Austria: +43 800-802-283
- Belgium: +32 800-26-145
- Cyprus: +357 800-70-012
- Denmark: +45 808-26-005
- Finland: +358 800-413-800
- Luxembourg: +352 800-85-308
- Sweden: +46 200-753-448
- Ireland: +353 1-800-816-577
- Spain: +34 900-999-316
For all inquiries please dial: 00 800 8855 6677
Phone (where applicable, listed by language)
- Arabic: +353 21-730-4407
- English: +353 21-730-4444
- French: +353 21-730-4404
- German: +353 21-730-4405
- Italian: +353 21-730-4402
- Spanish: +353 21-730-4403
Local Office Information
MVCI SERVICES DAC
Hours of Operation
Saturday: 10 a.m. to 2 pm (Irish Standard Time)
Sunday: Closed
PUERTO RICO CARIBBEAN START
Phone
- American Samoa: 1 801 832 4534
- Anguilla: 801 832 4534
- Antigua and Barbuda: 801 832 4534
- Aruba: 1 800 340 2710
- Bahama Islands: 1 800 340 2710
- Barbados: 1 800 340 2710
- Bermuda: 1 800 340 2710
- British Virgin Islands: 801 832 4534
- British West Indies: 1 800 340 2710
- Cayman Islands: 1 800 340 2710
- Curacao: 001 800 872 2881 + 1 801 832 4534
- Dominica: 801 832 4534
- Dominican Republic: 787 289 5040
- Dutch Carribean: 801 832 4534
- French West Indies: 801 832 4534
- Grenada: 801 832 4534
- Guyana: 159 + 1 800 340 2710
- Haiti: 183 + 1 800 340 2710
- Jamaica: 1 800 340 2710
- Martinique: 801 832 4534
- Netherlands Antilles: 001 800 872 2881 + 1 800 340 2710
- Puerto Rico: 787 289 5040
- St. Kitts and Nevis: 801 832 4534
- St. Lucia: 801 832 4534
- St. Martin: 801 832 4534
- Suriname: 787 289 5040
- Trinidad and Tobago: 1 800 340 2710
- Turks and Caicos Islands: 801 832 4534
- U.S. Virgin Islands: 801 832 4534
- West Indies: 801 832 4534
Phone (for Owners calling from countries not listed above, listed by language)
- Arabic: 00 353 21 730 4407
- English: 00 353 21 730 4444
- French: 00 353 21 730 4404
- German: 00 353 21 730 4405
- Italian: 00 353 21 730 4402
- Spanish: 00 353 21 730 4403
Hours of Operation
Saturday - Sunday: Closed
LATIN AMERICA START
Phone
- Argentina: 0800 444 2285
- Bolivia: 800 100 312
- Brasil: 0800 892 3351
- Chile: 800 835 905
- Colombia: 01 800 752 2355
- Costa Rica: 0800 052 1611
- Ecuador: 1 800 000 349
- El Salvador: 800 6994
- Guatemala: 1800 835 0402
- Honduras: 800 279 19048
- México: 52 55 50 89 25 00
- México (o del interior de la República):01-800-083-2582
- Nicaragua: 001 800 226 0480
- Panamá: 01 100 800 052 1429
- Paraguay: 009 800 521 0061
- Perú: 0800 00 852
- Uruguay: 000-405-296-662
- Venezuela: 0800 100 6187
Phone (for Owners calling from countries not listed above, listed by language)
- Arabic: 00 353 21 730 4407
- English: 00 353 21 730 4444
- French: 00 353 21 730 4404
- German: 00 353 21 730 4405
- Italian: 00 353 21 730 4402
- Spanish: 00 353 21 730 4403
Local Office Information in Puerto Rico
Promociones Marriott
Fax: 50 89 25 02
AFRICA MIDDLE EAST START
Contact information for Owners calling from: ALGERIA, BAHRAIN, EGYPT, JORDAN, KUWAIT, LEBANON, LIBYA, MOROCCO, OMAN, QATAR, SUDAN, SYRIA, SYRIAN ARAB REPUBLIC, TUNISIA, UNITED ARAB EMIRATES, YEMEN
Phone (for Owners calling from countries listed above)
For all inquiries please dial: 00 97 144 152 553 or 00 353 21 730 4407
Phone (for Owners calling from Saudi Arabia only)
For all inquiries please dial: 407 903 6824*
*Charges may apply when dialing from a mobile number
Phone (for Owners calling from countries not listed above, listed by language)
- Arabic: 00 353 21 730 4407
- English: 00 353 21 730 4444
- French: 00 353 21 730 4404
- German: 00 353 21 730 4405
- Italian: 00 353 21 730 4402
- Spanish: 00 353 21 730 4403
Local Office Information
Marriott Vacation Worldwide
Hours of Operation
Saturday: 10 a.m. to 2 pm (Irish Standard Time)
Sunday:Closed
ASIA START
WEEK OWNERS RESIDING IN THE ASIA PACIFIC REGION
Phone
- Australia: VIP 1800 592 187 | Standard 1800 592 186
- China: VIP 4008427793(Toll-free) or +862180420242 | Standard 4008427793(Toll-free) or +862161545915
- Hong Kong, China: VIP 800 931 350 | Standard 800 938 106
- Indonesia VIP: 0800 1503202 | Standard 0800 1503201
- Japan*: VIP 0800 000 0130 | Standard 0800 999 0058
- Malaysia: VIP 1800 812104 | Standard 1800 812101
- New Zealand: VIP 0800 469 334 | Standard 0800 428 763
- Philippines: VIP 180013200179 | Standard 180013200122
- Singapore: VIP 800 321 1210 | Standard 800 321 1199
- South Korea: VIP 003083210400 | Standard 003083210099
- Thailand: VIP 1800 014092 | Standard 1800 014011
*These numbers may not be accessible from all mobile, Hikari or IP phones. Please contact your service provider for additional information.
Due to local regulations, we can only assist you with ownership/usage information and not any purchase information for the US Marriott Vacation Club Destinations product.
Local Office Information
MVCI Asia Pacific Pte. Ltd.
Singapore 038988
Hours of Operation (English)
Saturday - Sunday: Closed
Hours of Operation (Japanese)
Saturday - Sunday: Closed
Phone (for Owners calling from countries not listed above)
AUSTRALIA START
WEEK OWNERS RESIDING IN THE ASIA PACIFIC REGION
Phone
- Australia*: 1 800 141 870
- Hong Kong, China: 800 906 803
- Japan*: VIP 818000000130 | Standard 818009990058
- Malaysia: 1 800 81 7156
- Philippines: 1 800 185 502 61
- Singapore: 800 852 3011
- South Korea: 007 988 521 7541
- Thailand: 02 344 1800
*These numbers may not be accessible from all mobile, Hikari or IP phones. Please contact your service provider for additional information.
Phone (for Owners calling from countries not listed above)
For all inquiries please dial: +66 2 344 1800
Local Office Information
MVCI Asia Pacific Pte. Ltd.
Singapore 038988
Hours of Operation (English)
Sunday: Closed
Hours of Operation (Japanese)
Sunday: Closed
NEW ZEALAND START
Member Services (for reservations and Club services)
Monday - Saturday, 9.00 a.m. to 6.00 p.m. (Singapore Time - GMT +8)
Telephone: 0800 736 115 | Fax: +65 6877 6089
Email: memberservicesap@vacationclub.com
Financial Services and Maintenance Fees
Monday through Friday, 9.00 a.m. to 6.00 p.m. (Singapore Time - GMT +8)
Telephone: 1 800 072 553 | Fax: +65 6877 6089
Email: financialservicesap@vacationclub.com
Contract and Customer Administration
Email: noa.ap@vacationclub.com
Interval International
Telephone: 0011 800 4683 7825
Email: asiaexchanges@intervalintl.com
Website: www.intervalworld.com
Marriott Bonvoy
Telephone: + 61 2 8298 5250 | Fax: +60 3 2688 8090
Email: klmarriottrewards@marriott.com
Website: www.marriott.com/rewards/rewards-program.mi
Contact information for Owners calling from: THE UNITED STATES OR CANADA
Phone
For all inquiries please dial: 888 229 2634
Local Office Information
Mailing address:
Marriott Vacations Worldwide
7812 Palm Parkway
Orlando, FL 32836
United States of America
Hours of Operation
Explore and Purchase Vacation Ownership
Monday through Friday: 9 a.m. to 7 p.m. Eastern TimeContact information for Owners calling from: MIDDLE EAST (EXCEPT SAUDI ARABIA)
Phone
For all inquiries please dial: 00 97 142 173553 or 00 353 21 730 4407
Local Office Information
Fax: 001 407 529 2300
Hours of Operation
Explore and Purchase Vacation Ownership
Monday through Friday: 8:30 a.m. to 6 p.m. (IST)Saturday: 10 a.m. to 2 p.m. (IST).
Sunday: Closed
Contact information for Owners calling from: SAUDI ARABIA
Phone
For all inquiries please dial: 407 903 6824 (Toll Free)
Local Office Information
Fax: 001 407 529 2300
Hours of Operation
Monday through Friday: 8:30 a.m. to 6 p.m. (IST)
Saturday: 10 a.m. to 2 p.m. (IST)
Sunday: Closed
Contact information for Owners calling from: THE UNITED STATES OR CANADA
Phone
Local Office Information
Marriott Vacation Club International
Attn: Resale Operations
Hours of Operation
Friday: 10 a.m. to 5 p.m. Eastern Time
Contact information for Owners calling from: OUTSIDE THE UNITED STATES
Phone
Local Office Information
Marriott Vacation Club International
Attn: Resale Operations
Learn more about Resale Operations
Hours of Operation
Monday through Thursday: 9 a.m. to 5 p.m. Eastern Time
Friday: 10 a.m. to 5 p.m. Eastern Time
Contact information for Owners calling from: EUROPE
Phone
Learn more about Resale Operations
Hours of Operation
Friday: 10 a.m. to 5 p.m. Eastern Time
Resort Contact Information
Marriott Grand Residence Club, Lake Tahoe
1001 Heavenly Village Way
South Lake Tahoe, CA 96150
Front desk: 530.542.8400
Fax: 530.542.8410
Member Services
For answers to questions regarding the usage of your Membership privileges at Marriott Grand Residence Club, Lake Tahoe, or for information regarding the Member Rental Program, please contact Member Services.
Business hours: Monday through Friday from 8 a.m. to 6 p.m. (MST)
Toll-free (domestic): 888.220.2058
Toll-free (international): 881.220.2058
Direct: 385.355.2687
Fax: 801.828.1033
Email: memberservices@grandresidenceclub.com
Marriott Bonvoy® Platinum VISA® Card Account Information
Information: 800.338.5960
To apply: 800.385.1999
Marriott Bonvoy
Automated account balance and rewards: 800.450.4442
Account and point conversion information: 801.468.4000
Web site: www.marriottrewards.com
Email: marriottrewards@marriott.com
Financial Services
Marriott Grand Residence Club
PO Box 8038
Lakeland, FL 33802
Business hours: Monday through Friday from 8 a.m. to 6:30 p.m. (MST)
Toll-free: 888.220.2058
Direct: 801.832.4505
Fax: 863.284.5430
Loan Payments
Marriott Grand Residence Club
PO Box 382028
Pittsburgh, PA 15250-8028
Loan Payments Express Courier or signature-required delivery
Marriott Grand Residence Club
Attn: 382028
500 Ross Street 154-0460
Pittsburgh, PA 15250
Membership / HOA Dues
Marriott Grand Residence Club
PO Box 382056
Pittsburgh, PA 15250-8056
Membership / HOA Dues Express Courier or signature-required delivery
Marriott Grand Residence Club
Attn: 382056
500 Ross Street 154-0460
Pittsburgh, PA 15250
Vacation Rental Reservations
To rent accommodations at Marriott Grand Residence Clubs or Marriott Vacation Club International, please call the number below.
Phone: 888.236.2427
Interval International®
For exchange information, please call Interval International.
Toll-free: 888.404.6372
Direct: 305.6676.1861
Fax: 305.667.5321
TDD: 800.822.6522
Web site: www.intervalworld.com
American Resort Development Association
1220 L Street N.W., Suite 500
Washington, D.C. 20005
Direct: 202.371.6700
Fax: 202.289.8544
Web site: www.arda.org/
Lose something during your last stay?
Click here to complete the Lost Items form to help retrieve missing items.
Customer Advocacy
This team is available to assist with questions and problem resolution.
Global Corporate Headquarters
7812 Palm Parkway
Orlando, Florida 32836
Call 407-206-6000 or 800-860-9384
Text 407-358-3745