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Should you have any need to contact us, please don't hesitate. You can also send us a General Request by clicking here.

Below you will find our telephone numbers and hours of operation to ensure that you obtain the information you need quickly and accurately.

Where do you reside?
Marriott Vacation Club
Destinations™ Exchange Program

For all questions related to our new points-based ownership option please contact Owner Services at 888-MVC-4VOA (888-682-4862)


Phone


If your resort is located in The United States or Canada: 1 800 845 4226

If your resort is located in Europe or Asia: 1 800 650 5720


Local Office Information

Mailing address:
Marriott Vacations Worldwide
310 Bearcat Drive
Salt Lake City, UT 84115-2544

Fax: 801 828 1042

Hours of Operation

Monday-Friday: 9:00 am - 8:00 pm (Eastern Time)
Saturday: 9:00 am - 5:00 pm (Eastern Time)
Sunday: Closed

Contact information for Owners calling from: ALBANIA, ARMENIA, AUSTRIA, BELARUS, BELGIUM, BOSNIA HERZEGOVINA, BULGARIA, CROATIA, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GEORGIA, GERMANY, GIBRALTAR, GREECE, GREENLAND, HUNGARY, ICELAND, IRELAND, ITALY, LATVIA, LIECHTENSTEIN, LITHUANIA, LUXEMBOURG, MACEDONIA, NETHERLANDS, NORWAY, POLAND, PORTUGAL, ROMANIA, RUSSIAN FEDERATION, SAINT HELENA, SERBIA MONTENEGRO, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, UKRAINE, UNITED KINGDOM, VATICAN CITY, CHANNEL ISLANDS: JERSEY, GUERNSEY, ALDERNEY, SARK, HERM, JETHOU, BRECQHOU (BRECHOU) & LIHOU


Phone


For all inquiries please dial: 00 800 8855 6677


Phone (for Owners calling from countries not listed above, listed by language)



  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444

  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405

  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Local Office Information


Mailing address:
MVCI SERVICES DAC
4700 Cork Airport Business Park
Kinsale Road
Cork, Ireland T12 XE1E
Fax: 001 863-513-1948

Hours of Operation


Monday-Friday: 8:30 am - 6:00 pm (Irish Standard Time)
Saturday: 10:00 am - 2:00 pm (Irish Standard Time)
Sunday: Closed

Phone

  • American Samoa: 1 801 832 4534
  • Anguilla: 801 832 4534
  • Antigua and Barbuda: 801 832 4534
  • Aruba: 1 800 340 2710
  • Bahama Islands: 1 800 340 2710
  • Barbados: 1 800 340 2710
  • Bermuda: 1 800 340 2710
  • British Virgin Islands: 801 832 4534
  • British West Indies: 1 800 340 2710
  • Cayman Islands: 1 800 340 2710
  • Curacao: 001 800 872 2881 + 1 801 832 4534
  • Dominica: 801 832 4534
  • Dominican Republic: 787 289 5040
  • Dutch Carribean: 801 832 4534
  • French West Indies: 801 832 4534

  • Grenada: 801 832 4534
  • Guyana: 159 + 1 800 340 2710
  • Haiti: 183 + 1 800 340 2710
  • Jamaica: 1 800 340 2710
  • Martinique: 801 832 4534
  • Netherlands Antilles: 001 800 872 2881 + 1 800 340 2710
  • Puerto Rico: 787 289 5040
  • St. Kitts and Nevis: 801 832 4534
  • St. Lucia: 801 832 4534
  • St. Martin: 801 832 4534
  • Suriname: 787 289 5040
  • Trinidad and Tobago: 1 800 340 2710
  • Turks and Caicos Islands: 801 832 4534
  • U.S. Virgin Islands: 801 832 4534
  • West Indies: 801 832 4534

Phone (for Owners calling from countries not listed above, listed by language)

  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444

  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405

  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Hours of Operation


Monday-Friday: 8:30 am - 6:30 pm (Atlantic Standard Time)
Saturday - Sunday: Closed

Phone

  • Argentina: 0800 444 2285
  • Bolivia: 800 100 312
  • Brasil: 0800 892 3351
  • Chile: 800 835 905
  • Colombia: 01 800 752 2355
  • Costa Rica: 0800 052 1611
  • Ecuador: 1 800 000 349
  • El Salvador: 800 6994
  • Guatemala: 1800 835 0402

  • Honduras: 800 279 19048
  • México: 50 89 25 00/01
  • México (o del interior de la República):01 800 083 2582
  • Nicaragua: 001 800 226 0480
  • Panamá: 01 100 800 052 1429
  • Paraguay: 009 800 521 0061
  • Perú: 0800 00 852
  • Uruguay: 0004 866 649 0087
  • Venezuela: 0800 100 6187

Phone (for Owners calling from countries not listed above, listed by language)

  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444

  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405

  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Local Office Information in Puerto Rico


Mailing address:
Promociones Marriott
Boulevard Manuel Avila Camacho #24 piso 7
Lomas de Chapultepec
México, DF
Cp. 11000
Fax: 50 89 25 02

Contact information for Owners calling from: ALGERIA, BAHRAIN, EGYPT, JORDAN, KUWAIT, LEBANON, LIBYA, MOROCCO, OMAN, QATAR, SUDAN, SYRIA, SYRIAN ARAB REPUBLIC, TUNISIA, UNITED ARAB EMIRATES, YEMEN


Phone (for Owners calling from countries listed above)


For all inquiries please dial: 00 97 144 152 553 or 00 353 21 730 4407

Phone (for Owners calling from Saudi Arabia only)


For all inquiries please dial: 800 844 8774*

*Charges may apply when dialing from a mobile number

Phone (for Owners calling from countries not listed above, listed by language)


  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444

  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405

  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Local Office Information


Mailing address:
Marriott Vacation Worldwide
4700 Cork Airport Business Park
Kinsale Road
Cork, Ireland
Fax: 001 407 529 2300


Hours of Operation


Monday-Friday 8:30 am - 7:00 pm (Irish Standard Time)
Saturday: 10:00 am - 2:00 pm (Irish Standard Time)
Sunday:Closed

WEEK OWNERS RESIDING IN THE ASIA PACIFIC REGION

Phone


  • Australia: 1 800 141 870
  • Hong Kong: 800 906 803
  • Japan*: 0120 924 657/0066 3384 0078
  • Malaysia: 1 800 81 7156
  • Philippines: 1 800 185 502 61
  • Singapore: 800 852 3011
  • South Korea: 007 988 521 7541
  • Thailand: 02 344 1800

*These numbers may not be accessible from all mobile, Hikari or IP phones. Please contact your service provider for additional information.



Phone (for Owners calling from countries not listed above)


For all inquiries please dial: +66 2 344 1800


Local Office Information

Mailing address:
MVCI (Thailand) Ltd.
No. 1 Empire Tower Building, Unit no. 4203,
42F South Sathorn Road
Yannawa Sub-District, Sathorn District
Bangkok 10120, Thailand
Fax: +66 2 344 1801



Hours of Operation (English)


Monday-Saturday: 9:00 am - 5:00 pm (Bangkok time, GMT+7)
Sunday: Closed


Hours of Operation (Japanese)


Monday-Saturday: 9:00 am - 6:00 pm (Japan Time, GMT+9)
Sunday: Closed


AP CLUB & DESTINATION OWNERS AND WEEKS OWNERS WHO OWN ANOTHER PRODUCT



Phone


  • Australia: 1 800 736 115
  • China: 400 120 6176
  • Hong Kong: 3071 4886

  • Japan*: 0120 924 658*/00531 650574or +800 8855 6677 (use your international
    country code for toll-free access)
  • Malaysia: 1 800 80 6619
  • Philippines: +800 8855 6677
  • Singapore: 6877 6088
  • Thailand: +800 8855 6677

*This number may not be accessible from all mobile or IP phones. Please contact your service provider for additional information.


Phone (for Owners calling from countries not listed above)

For all inquiries please dial: +65 6877 6088

Local Office Information


Mailing address:
MVCI Asia Pacific Pte. Ltd.
75 Bukit Timah Road
#02-03 Boon Siew Building
Singapore 22983
Fax: +65 6877 6089


Hours of Operation (English)


Monday-Saturday 9:00 am - 6:00 pm (Singapore Time, GMT+8)
Sunday: Closed

WEEK OWNERS RESIDING IN THE ASIA PACIFIC REGION

Phone


  • Australia*: 1 800 141 870
  • Hong Kong: 800 906 803
  • Japan: 0120 924 657/0066 3384 0078
  • Malaysia: 1 800 81 7156
  • Philippines: 1 800 185 502 61
  • Singapore: 800 852 3011
  • South Korea: 007 988 521 7541
  • Thailand: 02 344 1800

*These numbers may not be accessible from all mobile, Hikari or IP phones. Please contact your service provider for additional information.



Phone (for Owners calling from countries not listed above)


For all inquiries please dial: +66 2 344 1800


Local Office Information

Mailing address:
MVCI (Thailand) Ltd.
No. 1 Empire Tower Building, Unit no. 4203,
42F South Sathorn Road
Yannawa Sub-District, Sathorn District
Bangkok 10120, Thailand
Fax: +66 2 344 1801



Hours of Operation (English)


Monday-Saturday: 8:00 am - 6:00 pm (Bangkok time, GMT+7)
Sunday: Closed


Hours of Operation (Japanese)


Monday-Saturday: 9:00 am - 7:00 pm (Japan Time, GMT+9)
Sunday: Closed


AP CLUB & DESTINATION OWNERS AND WEEKS OWNERS WHO OWN ANOTHER PRODUCT



Phone


  • Australia*: 1 800 736 115
  • China: 400 120 6176
  • Hong Kong: 3071 4886

  • Japan: 0120 924 658*/00531 650574or +800 8855 6677 (use your international
    country code for toll-free access)
  • Malaysia: 1 800 80 6619
  • Philippines: +800 8855 6677
  • Singapore: 6877 6088
  • Thailand: +800 8855 6677

*This number may not be accessible from all mobile or IP phones. Please contact your service provider for additional information.


Phone (for Owners calling from countries not listed above)

For all inquiries please dial: +65 6877 6088

Local Office Information


Mailing address:
MVCI Asia Pacific Pte. Ltd.
75 Bukit Timah Road
#02-03 Boon Siew Building
Singapore 22983
Fax: +65 6877 6089


Hours of Operation (English)


Monday-Saturday 9:00 am - 7:00 pm (Singapore Time, GMT+8)
Sunday: Closed

Member Services (for reservations and Club services)


Monday - Saturday, 9.00 a.m. - 6.00 p.m. (Singapore Time - GMT +8)
Telephone: 0800 736 115 | Fax: +65 6877 6089
Email: memberservicesap@vacationclub.com


Financial Services and Maintenance Fees


Monday - Friday, 9.00 a.m. - 6.00 p.m. (Singapore Time - GMT +8)
Telephone: 1 800 072 553 | Fax: +65 6877 6089
Email: financialservicesap@vacationclub.com


Contract and Customer Administration


Email: noa.ap@vacationclub.com


Interval International


Telephone: 0011 800 4683 7825
Email: asiaexchanges@intervalintl.com
Website: www.intervalworld.com


Marriott Bonvoy


Telephone: + 61 2 8298 5250 | Fax: +60 3 2688 8090
Email: klmarriottrewards@marriott.com
Website: www.marriott.com/rewards/rewards-program.mi

Contact information for Owners calling from: THE UNITED STATES OR CANADA


Phone

For all inquiries please dial: 888 229 2634

Local Office Information

Mailing address:
Marriott Vacations Worldwide
6649 Westwood Blvd, Suite 500
Orlando, FL 32821
United States of America

Hours of Operation


Explore and Purchase Vacation Ownership

Monday - Thursday: 9:30 a.m. - 7:00 p.m. (EST)
Friday: 9:30 a.m. - 3:00 p.m. (EST)
Saturday and Sunday: 10:00 a.m. - 2:00 p.m. (EST)

Contact information for Owners calling from: MIDDLE EAST (EXCEPT SAUDI ARABIA)


Phone

For all inquiries please dial: 00 97 142 173553 or 00 353 21 730 4407

Local Office Information

Fax: 001 407 529 2300

Hours of Operation


Explore and Purchase Vacation Ownership

Monday - Friday: 8:00 a.m. - 8:00 p.m. (IST)
Saturday: 10:00 a.m. - 2:00 p.m. (IST). Sunday: Closed

Contact information for Owners calling from: SAUDI ARABIA


Phone

For all inquiries please dial: 800 844 8774 (Toll Free)

Local Office Information

Fax: 001 407 529 2300

Hours of Operation


Monday - Friday: 8:00 a.m. - 8:00 p.m. (IST)
Saturday: 10:00 a.m. - 2:00 p.m. (IST)
Sunday: Closed

Contact information for Owners calling from: THE UNITED STATES OR CANADA


Phone

For all inquiries please dial: 866 682 4547
Please send faxes to: 407 903 5995

Local Office Information

Mailing address:
Marriott Vacation Club International
Attn: Resale Operations
6649 Westwood Blvd, Suite 500
Orlando, FL 32821
United States of America
Learn more about Resale Operations

Hours of Operation


Monday - Thursday: 9:00 a.m. - 5:00 p.m. (EST)
Friday:  10:00 a.m. - 5:00 p.m. (EST)

Contact information for Owners calling from: OUTSIDE THE UNITED STATES


Phone

For all inquiries please dial: 407 903 6160
Please send faxes to: 407 903 5995

Local Office Information

Mailing address:
Marriott Vacation Club International
Attn: Resale Operations
6649 Westwood Blvd, Suite 500
Orlando, FL 32821
United States of America

Learn more about Resale Operations

Hours of Operation


Monday - Thursday: 9:00 a.m. - 5:00 p.m. (EST)
Friday: 10:00 a.m. - 5:00 p.m. (EST)

Contact information for Owners calling from: EUROPE


Phone

For all inquiries please dial:  001 888 357 9205
Please send faxes to: 001 407 903 5995

Learn more about Resale Operations  

Hours of Operation


Monday - Thursday: 9:00 a.m. - 5:00 p.m. (EST)
Friday: 10:00 a.m. - 5:00 p.m. (EST)

Phone


Calling from The United States or Canada: 800 263 6824
Calling from outside The United States or Canada: 407 903 6824

Hours of Operation


Monday - Friday: 9:00 a.m. - 10:00 p.m. (EST)
Saturday and Sunday: Closed

Resort Contact Information


Marriott Grand Residence Club, Lake Tahoe
1001 Heavenly Village Way
South Lake Tahoe, CA 96150

Front desk: 530.542.8400
Fax: 530.542.8410

Team Members


Greg Campbell General Manager
Phone: 530.542.8401
Fax: 530.542.8410
Email: Gregory.Campbell@vacationclub.com

Christine Michniuk Executive Assistant to Tim Bailey and Patricia Schille
Phone: 530.542.8402
Fax: 530.542.6606
Email: Christine.Michniuk@vacationclub.com

Brandon Creswell Director of Finance
Phone: 530.542.8415
Fax: 530.542.8410
Email: Brandon.Creswell@vacationclub.com

Mini Beermann Front Desk Manager
Phone: 530.542.6617
Fax: 530.542.8410
Email: Mini.Beermann@vacationclub.com

Patrick O’Malley Director of Loss Prevention
Phone: 530.542.6622
Fax: 530.542.6625
Email: Patrick.OMalley@vacationclub.com

Guy Loorz Engineering Supervisor
Phone: 530.542.8429
Fax: 530.542.8517
Email: Guy.Loorz@vacationclub.com

Member Services


For answers to questions regarding the usage of your Membership privileges at Marriott Grand Residence Club, Lake Tahoe, or for information regarding the Member Rental Program, please contact Member Services.

Business hours: Monday - Friday from 8:00 a.m. to 6:00 p.m. (MST)
Toll-free (domestic): 888.220.2058
Toll-free (international): 881.220.2058
Direct: 385.355.2687
Fax: 801.828.1033
Email: memberservices@grandresidenceclub.com

Marriott Bonvoy® Platinum VISA® Card Account Information


Information: 800.338.5960
To apply: 800.385.1999

Marriott Bonvoy


Automated account balance and rewards: 800.450.4442
Account and point conversion information: 801.468.4000
Web site: www.marriottrewards.com
Email: marriottrewards@marriott.com

Financial Services


Marriott Grand Residence Club
PO Box 8038
Lakeland, FL 33802

Business hours: Monday - Friday from 8:00 a.m. to 6:30 p.m. (MST)
Toll-free: 888.220.2058
Direct: 801.832.4505
Fax: 863.284.5430
Email: finance.ops@grandresidenceclub.com

Loan Payments
Marriott Grand Residence Club
PO Box 382028
Pittsburgh, PA 15250-8028

Loan Payments Express Courier or signature-required delivery
Marriott Grand Residence Club
Attn: 382028
500 Ross Street 154-0460
Pittsburgh, PA 15250

Membership / HOA Dues
Marriott Grand Residence Club
PO Box 382056
Pittsburgh, PA 15250-8056

Membership / HOA Dues Express Courier or signature-required delivery
Marriott Grand Residence Club
Attn: 382056
500 Ross Street 154-0460
Pittsburgh, PA 15250

Vacation Rental Reservations


To rent accommodations at Marriott Grand Residence Clubs or Marriott Vacation Club International, please call the number below.

Phone: 888.236.2427

Interval International®


For exchange information, please call Interval International.

Toll-free: 888.404.6372
Direct: 305.6676.1861
Fax: 305.667.5321
TDD: 800.822.6522
Web site: www.intervalworld.com

American Resort Development Association


1220 L Street N.W., Suite 500
Washington, D.C. 20005

Direct: 202.371.6700
Fax: 202.289.8544
Web site: www.arda.org/

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