What can we help you with today?

Below you will find our telephone numbers and hours of operation to ensure that you obtain the information you need quickly and accurately.

Where do you reside?

NEED HELP?

Get quick assistance through online chat

HAPPY TO ASSIST

Send us a general request

USA START

Marriott Vacation Club
Destinations™ Exchange Program

For all questions related to our new points-based ownership option please contact Owner Services at 888-MVC-4VOA (888-682-4862)


Phone

If your resort is located in The United States or Canada: 1 800 845 4226

If your resort is located in Europe or Asia: 1 800 650 5720


Local Office Information

Mailing address:
Marriott Vacations Worldwide
310 Bearcat Drive
Salt Lake City, UT 84115-2544

Fax: 801 828 1042

Hours of Operation

Monday-Friday: 9:00 am - 8:00 pm (Eastern Time)
Saturday-Sunday: Closed

EUROPE START

Phone



  • Austria: 800 802 283
  • Belgium: 800 26 145
  • Cyprus: 800 70 012
  • Denmark: 808 26 005
  • Finland: 800 413 800
  • Luxembourg: 800 85 308
  • Sweden: 200 753 448
  • Ireland: 1 800 816 577
  • Spain: 900 999 316

For all inquiries please dial: 00 800 8855 6677


Phone (where applicable, listed by language)



  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444
  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405
  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Local Office Information

Mailing address:
MVCI SERVICES DAC
4700 Cork Airport Business Park
Kinsale Road
Cork, Ireland T12 XE1E
Fax: 001 863-513-1948

Hours of Operation

Monday-Friday: 8:30 am - 6:00 pm (Irish Standard Time)
Saturday: 10:00 am - 2:00 pm (Irish Standard Time)
Sunday: Closed

PUERTO RICO CARIBBEAN START

Phone

  • American Samoa: 1 801 832 4534
  • Anguilla: 801 832 4534
  • Antigua and Barbuda: 801 832 4534
  • Aruba: 1 800 340 2710
  • Bahama Islands: 1 800 340 2710
  • Barbados: 1 800 340 2710
  • Bermuda: 1 800 340 2710
  • British Virgin Islands: 801 832 4534
  • British West Indies: 1 800 340 2710
  • Cayman Islands: 1 800 340 2710
  • Curacao: 001 800 872 2881 + 1 801 832 4534
  • Dominica: 801 832 4534
  • Dominican Republic: 787 289 5040
  • Dutch Carribean: 801 832 4534
  • French West Indies: 801 832 4534

  • Grenada: 801 832 4534
  • Guyana: 159 + 1 800 340 2710
  • Haiti: 183 + 1 800 340 2710
  • Jamaica: 1 800 340 2710
  • Martinique: 801 832 4534
  • Netherlands Antilles: 001 800 872 2881 + 1 800 340 2710
  • Puerto Rico: 787 289 5040
  • St. Kitts and Nevis: 801 832 4534
  • St. Lucia: 801 832 4534
  • St. Martin: 801 832 4534
  • Suriname: 787 289 5040
  • Trinidad and Tobago: 1 800 340 2710
  • Turks and Caicos Islands: 801 832 4534
  • U.S. Virgin Islands: 801 832 4534
  • West Indies: 801 832 4534

Phone (for Owners calling from countries not listed above, listed by language)

  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444

  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405

  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Hours of Operation

Monday-Friday: 8:30 am - 6:30 pm (Atlantic Standard Time)
Saturday - Sunday: Closed

LATIN AMERICA START

Phone

  • Argentina: 0800 444 2285
  • Bolivia: 800 100 312
  • Brasil: 0800 892 3351
  • Chile: 800 835 905
  • Colombia: 01 800 752 2355
  • Costa Rica: 0800 052 1611
  • Ecuador: 1 800 000 349
  • El Salvador: 800 6994
  • Guatemala: 1800 835 0402

  • Honduras: 800 279 19048
  • México: 52 55 50 89 25 00
  • México (o del interior de la República):01-800-083-2582
  • Nicaragua: 001 800 226 0480
  • Panamá: 01 100 800 052 1429
  • Paraguay: 009 800 521 0061
  • Perú: 0800 00 852
  • Uruguay: 000-405-296-662
  • Venezuela: 0800 100 6187

Phone (for Owners calling from countries not listed above, listed by language)

  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444

  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405

  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Local Office Information in Puerto Rico

Mailing address:
Promociones Marriott
Boulevard Manuel Avila Camacho #24 piso 7
Lomas de Chapultepec
México, DF
Cp. 11000
Fax: 50 89 25 02

AFRICA MIDDLE EAST START

Contact information for Owners calling from: ALGERIA, BAHRAIN, EGYPT, JORDAN, KUWAIT, LEBANON, LIBYA, MOROCCO, OMAN, QATAR, SUDAN, SYRIA, SYRIAN ARAB REPUBLIC, TUNISIA, UNITED ARAB EMIRATES, YEMEN


Phone (for Owners calling from countries listed above)

For all inquiries please dial: 00 97 144 152 553 or 00 353 21 730 4407

Phone (for Owners calling from Saudi Arabia only)

For all inquiries please dial: 800 844 8774*

*Charges may apply when dialing from a mobile number

Phone (for Owners calling from countries not listed above, listed by language)

  • Arabic: 00 353 21 730 4407
  • English: 00 353 21 730 4444

  • French: 00 353 21 730 4404
  • German: 00 353 21 730 4405

  • Italian: 00 353 21 730 4402
  • Spanish: 00 353 21 730 4403

Local Office Information

Mailing address:
Marriott Vacation Worldwide
4700 Cork Airport Business Park
Kinsale Road
Cork, Ireland
Fax: 001 407 529 2300


Hours of Operation

Monday-Friday 8:30 am - 7:00 pm (Irish Standard Time)
Saturday: 10:00 am - 2:00 pm (Irish Standard Time)
Sunday:Closed

ASIA START

WEEK OWNERS RESIDING IN THE ASIA PACIFIC REGION

Phone

  • Australia: VIP 1800 592 187 | Standard 1800 592 186
  • China: VIP 400 8423273 | Standard 400 8423272
  • Hong Kong: VIP 800 931 350 | Standard 800 938 106
  • Indonesia VIP: 0800 1503202 | Standard 0800 1503201
  • Japan*: VIP 0800 000 0130 | Standard 0800 999 0058
  • Malaysia: VIP 1800 812104 | Standard 1800 812101
  • New Zealand: VIP 0800 469 334 | Standard 0800 428 763
  • Philippines: VIP 180013200179 | Standard 180013200122
  • Singapore: VIP 800 321 1210 | Standard 800 321 1199
  • South Korea: VIP 003083210400 | Standard 003083210099
  • Thailand: VIP 1800 014092 | Standard 1800 014011

*These numbers may not be accessible from all mobile, Hikari or IP phones. Please contact your service provider for additional information.

Local Office Information

Mailing address:
MVCI Asia Pacific Pte. Ltd.
8 Temasek Boulevard
#09-01/02 Suntec Tower 3
Singapore 038988
Fax: +65 6261 6036


Hours of Operation (English)

Monday-Friday: 9:00 am - 6:00 pm (Singapore Time, GMT+8)
Saturday - Sunday: Closed

Hours of Operation (Japanese)

Monday-Friday: 9:00 am - 6:00 pm (Japan Time, GMT+9)
Saturday - Sunday: Closed


Phone (for Owners calling from countries not listed above)

For all inquiries please dial: +65 6877 6088

AUSTRALIA START

WEEK OWNERS RESIDING IN THE ASIA PACIFIC REGION

Phone

  • Australia*: 1 800 141 870
  • Hong Kong: 800 906 803
  • Japan*: VIP 818000000130 | Standard 818009990058
  • Malaysia: 1 800 81 7156
  • Philippines: 1 800 185 502 61
  • Singapore: 800 852 3011
  • South Korea: 007 988 521 7541
  • Thailand: 02 344 1800

*These numbers may not be accessible from all mobile, Hikari or IP phones. Please contact your service provider for additional information.



Phone (for Owners calling from countries not listed above)

For all inquiries please dial: +66 2 344 1800


Local Office Information

Mailing address:
MVCI Asia Pacific Pte. Ltd.
8 Temasek Boulevard
#09-01/02 Suntec Tower 3
Singapore 038988
Fax: +65 6261 6036


Hours of Operation (English)

Monday-Friday 9:00 am - 6:00 pm (Singapore Time, GMT+8)
Sunday: Closed

Hours of Operation (Japanese)


Monday-Friday: 9:00 am - 6:00 pm (Japan Time, GMT+9)
Sunday: Closed


NEW ZEALAND START

Member Services (for reservations and Club services)

Monday - Saturday, 9.00 a.m. - 6.00 p.m. (Singapore Time - GMT +8)
Telephone: 0800 736 115 | Fax: +65 6877 6089
Email: memberservicesap@vacationclub.com


Financial Services and Maintenance Fees

Monday - Friday, 9.00 a.m. - 6.00 p.m. (Singapore Time - GMT +8)
Telephone: 1 800 072 553 | Fax: +65 6877 6089
Email: financialservicesap@vacationclub.com


Contract and Customer Administration

Email: noa.ap@vacationclub.com


Interval International

Telephone: 0011 800 4683 7825
Email: asiaexchanges@intervalintl.com
Website: www.intervalworld.com


Marriott Bonvoy

Telephone: + 61 2 8298 5250 | Fax: +60 3 2688 8090
Email: klmarriottrewards@marriott.com
Website: www.marriott.com/rewards/rewards-program.mi

Contact information for Owners calling from: THE UNITED STATES OR CANADA

Phone

For all inquiries please dial: 888 229 2634

Local Office Information

Mailing address:
Marriott Vacations Worldwide
6649 Westwood Blvd, Suite 500
Orlando, FL 32821
United States of America

Hours of Operation


Explore and Purchase Vacation Ownership

Monday - Thursday: 9:30 a.m. - 7:00 p.m. (EST)
Friday: 9:30 a.m. - 3:00 p.m. (EST)
Saturday and Sunday: 10:00 a.m. - 2:00 p.m. (EST)

Contact information for Owners calling from: MIDDLE EAST (EXCEPT SAUDI ARABIA)

Phone

For all inquiries please dial: 00 97 142 173553 or 00 353 21 730 4407

Local Office Information

Fax: 001 407 529 2300

Hours of Operation


Explore and Purchase Vacation Ownership

Monday - Friday: 8:00 a.m. - 8:00 p.m. (IST)
Saturday: 10:00 a.m. - 2:00 p.m. (IST). Sunday: Closed

Contact information for Owners calling from: SAUDI ARABIA

Phone

For all inquiries please dial: 800 844 8774 (Toll Free)

Local Office Information

Fax: 001 407 529 2300

Hours of Operation


Monday - Friday: 8:00 a.m. - 8:00 p.m. (IST)
Saturday: 10:00 a.m. - 2:00 p.m. (IST)
Sunday: Closed

Contact information for Owners calling from: THE UNITED STATES OR CANADA

Phone

For all inquiries please dial: 866 682 4547
Please send faxes to: 407 903 5995

Local Office Information

Mailing address:
Marriott Vacation Club International
Attn: Resale Operations
6649 Westwood Blvd, Suite 500
Orlando, FL 32821
United States of America
Learn more about Resale Operations

Hours of Operation


Monday - Thursday: 9:00 a.m. - 5:00 p.m. (EST)
Friday:  10:00 a.m. - 5:00 p.m. (EST)

Contact information for Owners calling from: OUTSIDE THE UNITED STATES

Phone

For all inquiries please dial: 407 903 6160
Please send faxes to: 407 903 5995

Local Office Information

Mailing address:
Marriott Vacation Club International
Attn: Resale Operations
6649 Westwood Blvd, Suite 500
Orlando, FL 32821
United States of America

Learn more about Resale Operations

Hours of Operation


Monday - Thursday: 9:00 a.m. - 5:00 p.m. (EST)
Friday: 10:00 a.m. - 5:00 p.m. (EST)

Contact information for Owners calling from: EUROPE

Phone

For all inquiries please dial:  001 888 357 9205
Please send faxes to: 001 407 903 5995

Learn more about Resale Operations  

Hours of Operation


Monday - Thursday: 9:00 a.m. - 5:00 p.m. (EST)
Friday: 10:00 a.m. - 5:00 p.m. (EST)

Phone

Calling from The United States or Canada: 800 263 6824
Calling from outside The United States or Canada: 407 903 6824

Hours of Operation

Monday - Friday: 9:00 a.m. - 10:00 p.m. (EST)
Saturday and Sunday: Closed

Resort Contact Information

Marriott Grand Residence Club, Lake Tahoe
1001 Heavenly Village Way
South Lake Tahoe, CA 96150

Front desk: 530.542.8400
Fax: 530.542.8410

Member Services

For answers to questions regarding the usage of your Membership privileges at Marriott Grand Residence Club, Lake Tahoe, or for information regarding the Member Rental Program, please contact Member Services.

Business hours: Monday - Friday from 8:00 a.m. to 6:00 p.m. (MST)
Toll-free (domestic): 888.220.2058
Toll-free (international): 881.220.2058
Direct: 385.355.2687
Fax: 801.828.1033
Email: memberservices@grandresidenceclub.com

Marriott Bonvoy® Platinum VISA® Card Account Information

Information: 800.338.5960
To apply: 800.385.1999

Marriott Bonvoy

Automated account balance and rewards: 800.450.4442
Account and point conversion information: 801.468.4000
Web site: www.marriottrewards.com
Email: marriottrewards@marriott.com

Financial Services

Marriott Grand Residence Club
PO Box 8038
Lakeland, FL 33802

Business hours: Monday - Friday from 8:00 a.m. to 6:30 p.m. (MST)
Toll-free: 888.220.2058
Direct: 801.832.4505
Fax: 863.284.5430

Loan Payments
Marriott Grand Residence Club
PO Box 382028
Pittsburgh, PA 15250-8028

Loan Payments Express Courier or signature-required delivery
Marriott Grand Residence Club
Attn: 382028
500 Ross Street 154-0460
Pittsburgh, PA 15250

Membership / HOA Dues
Marriott Grand Residence Club
PO Box 382056
Pittsburgh, PA 15250-8056

Membership / HOA Dues Express Courier or signature-required delivery
Marriott Grand Residence Club
Attn: 382056
500 Ross Street 154-0460
Pittsburgh, PA 15250

Vacation Rental Reservations

To rent accommodations at Marriott Grand Residence Clubs or Marriott Vacation Club International, please call the number below.

Phone: 888.236.2427

Interval International®

For exchange information, please call Interval International.

Toll-free: 888.404.6372
Direct: 305.6676.1861
Fax: 305.667.5321
TDD: 800.822.6522
Web site: www.intervalworld.com

American Resort Development Association

1220 L Street N.W., Suite 500
Washington, D.C. 20005

Direct: 202.371.6700
Fax: 202.289.8544
Web site: www.arda.org/

Lose something during your last stay?

Click here to complete the Lost Items form to help retrieve missing items.

Customer Advocacy



This team is available to assist with questions and problem resolution.

Global Corporate Headquarters

9001 San Marco Court

Orlando, Florida 32819

Call 407-206-6000 or 800-860-9384

Text 407-358-3745

Email customer.advocacy@mvwc.com

Owner Events | Contact Us | Lost and Found | FAQ | Newsroom | Corporate Info | Careers | Help a Child! |
Privacy & Cookie Policy | Cookie Settings | Terms of Use | State and Legal Disclosures | Accessibility Statement This icon serves as a link to download eSSENTIAL Accessibility assistive technology app for individuals with physical disabilities. It is featured as part of our commitment to diversity and inclusion.

This is neither an offer to sell nor a solicitation to buy to residents in jurisdictions in which registration requirements have not been fulfilled, and your eligibility to purchase will depend upon the jurisdiction of residency of the purchaser.

Equal Housing Opportunity

This advertising material is being used for the purpose of soliciting the sale of timeshare periods.

ANY NAMES AND ADDRESSES ACQUIRED WILL BE USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIMESHARE PERIODS. THE COMPLETE OFFERING TERMS ARE IN AN OFFERING PLAN AVAILABLE FROM SPONSOR.

 

Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club brand are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates.

Owner Events | Contact Us | Lost and Found | FAQ | Newsroom | Corporate Info | Careers | Help a Child! |
Privacy & Cookie Policy | Cookie Settings | Terms of Use | State and Legal Disclosures | Accessibility Statement This icon serves as a link to download eSSENTIAL Accessibility assistive technology app for individuals with physical disabilities. It is featured as part of our commitment to diversity and inclusion.

Images depicted may be developer's conceptual renderings and the description above may include features, furnishings and amenities that are proposed and subject to change at any time.

Marriott Vacation Club International and its respective affiliates and subsidiaries, make no warranty, express or implied, as to the condition, capacity, performance or any other aspect of the activities, events, or service providers listed herein. No inquiry has been made into the activities or events, or the qualifications or the quality of services offered by the providers. Do not consider this an endorsement of or recommendation for any of the activities, events, or providers.

*Access to cruises, hotels, and more is available through Abound by Marriott Vacations and is subject to the terms and conditions as outlined in the applicable Abound exchange program documents. Actual experiences will be provided via contractual arrangements with third-party providers and may require the payment of additional fees.

MG-21-019

© Copyright , Marriott Vacation Club International. All rights reserved.